Last Modified: November 22, 2024
Introduction
Welcome to Lottonia, a platform designed to enhance your lottery management experience through personalized number tracking, intelligent suggestions, and cutting-edge AI features. Your privacy and data security are fundamental to our operations, and we are committed to safeguarding your information while delivering an exceptional user experience.
As part of our Services, Lottonia integrates Clover, an AI assistant powered by OpenAI, which provides interactive and AI-driven responses to user queries for entertainment purposes.
Data Collection
Methods of Data Collection
We collect the following information:
- Registration Information: Your email address is collected during account creation to create your profile and manage your account.
- Device and Usage Data: Firebase and other analytics tools collect anonymized information about your device, app usage, and interactions to improve app performance and functionality.
Purpose and Use of Data
The data we collect is used to:
- Provide, maintain, and improve our Services.
- Enhance the user experience with personalized features and intelligent suggestions.
- Ensure legal compliance and security.
Data Retention Policy
We retain your personal data only for as long as necessary to fulfill its purpose or to comply with legal requirements. Once the purpose is served, your data will be securely deleted.
Data Handling in Conversations with Clover
No Storage of Conversation Data by Lottonia
Lottonia does not store any part of your conversations with Clover. All interactions are processed in real time by OpenAI, and no records are retained in our systems.
User-Controlled Chat History
Within the App, you have the option to clear your chat history with Clover at any time. This action removes the visible history from your device.
OpenAI’s Data Practices
Interactions with Clover are processed by OpenAI’s technology. Lottonia does not control OpenAI’s data retention policies. For detailed information on OpenAI’s practices, please refer to their Privacy Policy.
Third-Party Services and Data Collection
Lottonia integrates several third-party services to deliver a seamless and secure experience:
- Firebase Authentication (Google): Used for user authentication through email/password, Google, Apple, and Facebook login. Your data is securely managed in compliance with Firebase’s Privacy Policy.
- Firebase Realtime Database: Temporarily processes data such as ticket-related information to provide real-time app functionality.
- Google Cloud (Document AI): Processes scanned ticket data to extract relevant details like numbers and draw dates. Images are anonymized and may also be used to train and improve Google’s AI systems, in compliance with applicable privacy regulations.
- Amazon AWS: Powers our backend infrastructure to ensure secure data processing and reliable Services.
- DigitalOcean Database: Used to securely store non-sensitive app-related data.
- Google Analytics and Crashlytics: Collects anonymized data to monitor app performance, identify crashes, and improve user experience. Learn more in Google’s Privacy Policy.
- Sentry: Identifies and resolves app errors promptly for a smoother user experience.
- AdMob (Google): Displays ads within the App. Ad targeting uses anonymized data in accordance with AdMob’s Privacy Policy.
- Apple and Google In-App Subscription Services: Handles subscriptions securely through Apple and Google’s respective payment platforms. Lottonia does not store or access your payment data.
Data Sharing and Disclosure
Anonymous Data Sharing
We may share anonymized or aggregated data with research entities or third-party partners to improve the App and Services. These collaborations do not involve sharing personal information that identifies users.
Conditions for Data Disclosure
We may disclose your personal information in the following circumstances:
- To comply with legal obligations or law enforcement requests.
- To protect the security, rights, or property of Lottonia, its users, or the public.
User Rights and Choices
Access and Management of Data
You can manage your personal data directly within the App’s “Profile” section. This includes the ability to update or delete your account at any time.
Opting Out and Communication Preferences
You can manage your communication preferences, including opting out of marketing messages, within the App’s settings.
Respect for Global Data Rights
Lottonia complies with global data protection regulations, including GDPR and CCPA. Regardless of your location, you have the right to:
- Access your personal data.
- Request corrections or deletions of your data.
- Withdraw consent for data processing.
Policy Updates and Acceptance
Notification of Policy Changes
We will notify you of any significant changes to this Privacy Policy through the App or via email.
Consent to Updated Terms
Your continued use of Lottonia after updates to this Policy signifies your acceptance of the revised terms.
Security and Children’s Privacy
Robust Data Security
We employ industry-standard security measures to protect your data from unauthorized access, disclosure, or misuse.
Age Restriction Compliance
Lottonia is intended for individuals aged 18 or older. We do not knowingly collect data from children. If we become aware of data collected from an underage user, we will delete it promptly.
Data Deletion Instructions
To delete your account and all associated data:
- Navigate to your “Profile” within the App.
- Select the “Delete Account” option.
- Confirm the deletion process.
If you need assistance with data deletion, please contact us at info@lottonia.com.
Contact Information
If you have any questions or concerns regarding this Privacy Policy or Lottonia’s data practices, please contact us:
Email: info@lottonia.com
Additional Resources
For more information on privacy practices and managing your settings, visit the Federal Trade Commission’s Privacy & Security page.
Regular Policy Review
We are committed to regularly reviewing and updating this Privacy Policy to ensure compliance with evolving industry standards and legal requirements.